Terms & Conditions

 Mooncake Voucher Redemption 

  • The customer shall present the e-confirmation letter (either in printed form or shown on the mobile device) at Yat Tung Heen to redeem the mooncake voucher from 9 August to 20 September 2021.
  • The mooncake voucher must be collected within the collection period, or will be forfeited.
  • Only accept original e-confirmation letter in email from official Yat Tung Heen address for mooncake voucher redemption. Yat Tung Heen reserves the right to examine the e-confirmation letter and reject any suspected copy.
  • The serial number of mooncake e-confirmation are invalid for repeat redemption. Any attempt to fraud will bring forth criminal prosecution.
  • You are responsible for keeping your e-voucher safe. You must take all reasonable steps to avoid the loss, theft or misuse of the e-voucher.
  • All online orders are non-refundable, no exchanges and no cancellations.
  • All online orders cannot be used to resell, redeem for cash and exchange for other products.
  • Purchased mooncake order cannot be used to any promotional or commercial activities without the consent of Eaton HK.
  • In case of any disputes, the decision of Eaton HK shall be final.
  • In the event of any inconsistency between the English and Chinese versions of these terms and conditions, the English version shall prevail.

Mooncake Voucher Use 

  • The customer shall present the mooncake voucher at Yat Tung Heen to redeem the mooncake from 23 August to 20 September 2021.
  • This original voucher must be presented for redemption.
  • One mooncake voucher is valid for the exchange of one box of mooncake set only.
  • The mooncake voucher is non-refundable and cannot be exchanged for cash in part or full.
  • Lost and damaged vouchers will not be re-issued.
  • The mooncake voucher is only valid when it bears an authorized signature and company stamp.
  • Yat Tung Heen and Eaton HK bear no responsibility and no compensation for loss or expiry of this voucher.
  • Please call the collection locations to enquiry about the stock at least one day in advance