Mooncake Voucher Redemption
- The customer shall present the e-confirmation letter (either in printed form or shown on the mobile device) at Yat Tung Heen to redeem the mooncake voucher from 9 August to 20 September 2021.
- The mooncake voucher must be collected within the collection period, or will be forfeited.
- Only accept original e-confirmation letter in email from official Yat Tung Heen address for mooncake voucher redemption. Yat Tung Heen reserves the right to examine the e-confirmation letter and reject any suspected copy.
- The serial number of mooncake e-confirmation are invalid for repeat redemption. Any attempt to fraud will bring forth criminal prosecution.
- You are responsible for keeping your e-voucher safe. You must take all reasonable steps to avoid the loss, theft or misuse of the e-voucher.
- All online orders are non-refundable, no exchanges and no cancellations.
- All online orders cannot be used to resell, redeem for cash and exchange for other products.
- Purchased mooncake order cannot be used to any promotional or commercial activities without the consent of Eaton HK.
- In case of any disputes, the decision of Eaton HK shall be final.
- In the event of any inconsistency between the English and Chinese versions of these terms and conditions, the English version shall prevail.
Mooncake Voucher Use
- The customer shall present the mooncake voucher at Yat Tung Heen to redeem the mooncake from 23 August to 20 September 2021.
- This original voucher must be presented for redemption.
- One mooncake voucher is valid for the exchange of one box of mooncake set only.
- The mooncake voucher is non-refundable and cannot be exchanged for cash in part or full.
- Lost and damaged vouchers will not be re-issued.
- The mooncake voucher is only valid when it bears an authorized signature and company stamp.
- Yat Tung Heen and Eaton HK bear no responsibility and no compensation for loss or expiry of this voucher.
- Please call the collection locations to enquiry about the stock at least one day in advance